Privacy Policy

Effective Date: October 26, 2023

Pixel Peak Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, located at pixelpeakstudios.com (the "Site"), and our services related to video production.

1. Information Collection

We collect several types of information from and about users of our Site, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide to us through contact forms or email communication.
• Usage Data: This includes information about how you use our Site, such as your IP address, browser type, referring/exit pages, operating system, date/time stamps, and related data. We collect this data automatically through the use of cookies and similar technologies.
• Project Information: When you engage our video production services, we may collect project-related information, including scripts, storyboards, footage, and other materials necessary to complete your project.

We collect this information in the following ways:

• Directly from you: When you fill out forms on our Site, contact us via email or phone, or provide information related to a video production project.
• Automatically: Through the use of cookies and similar technologies, as described in our Cookies Policy .
• From third parties: We may receive information about you from third-party sources, such as social media platforms or marketing partners, if you have consented to them sharing your information with us.

2. Information Use

We use the information we collect for various purposes, including:

• Providing and improving our services: We use your information to provide you with the video production services you request, to personalize your experience on our Site, and to improve the quality of our services.
• Communicating with you: We use your information to respond to your inquiries, to provide you with updates about your projects, and to send you marketing communications about our services.
• Analyzing usage data: We use usage data to understand how our Site is being used, to identify areas for improvement, and to optimize the performance of our Site.
• Legal compliance: We may use your information to comply with applicable laws and regulations.
• Protecting our rights: We may use your information to protect our rights and property, including enforcing our Terms and Conditions .

We may also aggregate and anonymize your information for statistical purposes. This aggregated and anonymized data will not identify you personally.

3. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your information when it is transmitted over the internet.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access controls: We restrict access to your personal information to authorized personnel only.
• Regular security assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

4. Data Sharing

We may share your personal information with the following categories of recipients:

• Service providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and marketing automation platforms. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
• Business partners: We may share your information with business partners who offer complementary products or services. We will only share your information with business partners if you have consented to us doing so.
• Legal authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process.
• Affiliates: We may share your information with our affiliates, which are companies that control, are controlled by, or are under common control with Pixel Peak Studios.

5. Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to our processing of your personal information.
• Restriction: You have the right to restrict our processing of your personal information.
• Data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at privacy@pixelpeakstudios.com .

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Children's Privacy

Our Site and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@pixelpeakstudios.com .

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Pixel Peak Studios

Attn: Privacy Officer

52 Summit Circle, Unit 100

Breckenridge, CO 80424

Phone: (970) 453-7890

Email: privacy@pixelpeakstudios.com

Our Data Protection Officer is Amelia Rodriguez and can be contacted at the email above.